Terms of Use

These Terms of Use (hereinafter referred to as these "Terms") set forth terms for usage of Dunova VPN (hereinafter referred to as the "Service"), a service provided by CloudEx Inc. (hereinafter referred to as the "Company"). Please agree to these Terms before using the Service.

Article 1 (Application)

  1. These Terms shall apply to all relationships between the user and the Company related to the use of the Service.
  2. In addition to these Terms, the Company may make various provisions (hereinafter referred to as "Individual Regulations") regarding the Service, such as rules for use. These Individual Regulations shall constitute a part of these Terms, regardless of what name they are referred to by.
  3. If the provisions of these Terms conflict with the provisions of the Individual Regulations set forth in the preceding paragraph, the provisions of the Individual Regulations shall take precedence unless otherwise specified in the Individual Regulations.

Article 2 (Prohibitions)

The user shall not engage in the following acts when using the Service.

  1. Acts that violate laws, regulations or social standards
  2. Acts connected to criminal conduct
  3. Acts that infringe copyrights, trademark rights or other intellectual property rights contained in the Service, such as the content of the Service
  4. Acts that destroy or interfere with the functions of servers or networks of the Company, other users or third parties
  5. Commercial use of information obtained through the Service
  6. Acts that may interfere with the operation of the Company's services
  7. Unauthorized access or attempts at unauthorized access
  8. Using the Service for an improper purpose
  9. Other acts that the Company deems inappropriate

Article 3 (Usage restrictions and cancellation of registration)

  1. The Company may, without prior notice, restrict the use of all or part of the Service to the user in the following cases.
    1. When any provision of these Terms is violated
    2. When the Company otherwise deems that use of the Service is not appropriate
  2. The Company shall not be liable for any damages incurred by the user as a result of any action taken by the Company based on this article.

Article 4 (Disclaimer)

  1. The Company shall not be liable for any damages caused by interruptions or termination of the Service or changes in the content of the Service.
  2. The Company will not be involved in or responsible for the environment in which the user uses the Service.
  3. The Company makes no guarantee that the Service will be suitable for the specific purpose of the user, that it will have the expected functions, commercial value, accuracy or usefulness, that no defects will occur, or that the user's use of the Service will comply with laws, regulations, internal rules of business organizations, etc. that apply to the user.
  4. The Company makes no guarantee that the Service will be compatible with all information devices, and the user shall acknowledge in advance that malfunctions in the operation of the Service may occur due to upgrades of the OS of the information device used for the Service, etc. The Company makes no guarantee that any malfunctions that may occur will be resolved through modifications made to the program by the Company.
  5. The user shall acknowledge in advance that the use of part or all of the Service may be restricted due to changes in the terms of use and operational policies of service stores such as Google Play.
  6. The Company shall not be liable for any direct or indirect damages incurred by the user as a result of the use of the Service.
  7. The Company shall not be liable for any loss of opportunity, interruption of business or any other damages (including indirect damages or lost profits) incurred by the user or other third parties, even if the Company has been notified of the possibility of such damages in advance.
  8. The provisions of Paragraph 1 through to the preceding paragraph shall not apply in cases where the Company is intentionally or grossly negligent or where the contract applies to a consumer under the Consumer Contract Act.
  9. However, even in cases where the preceding paragraph applies, the Company shall not be liable for any damages that arise from special circumstances among damages incurred by the user as a result of acts caused by negligence (excluding gross negligence).
  10. In the event that we are liable for damages in connection with the use of this service, we shall be liable for damages up to the amount of usage received from the user in the month in which the relevant damages occurred.
  11. The Company shall not be liable for any dispute or trouble between the user and other users. In the event of a dispute between users, both parties shall be responsible for resolving the dispute, and shall not make any claim against the Company.
  12. In the event that a user causes damage to another user or a dispute arises with a third party in relation to the use of the Service, the user shall, at their own expense and responsibility, compensate for such damage or resolve such dispute, and shall not cause any inconvenience or damage to the Company.
  13. If the Company receives a claim for compensation for damages, etc. from a third party as a result of the user's actions, the user shall resolve the claim at the user's expense (attorney's fees) and responsibility. If the Company pays compensation for damages to a third party, the user shall pay all costs (including attorney's fees and lost profits) to the Company, including said compensation for damages.
  14. If the user causes damage to the Company in connection with the use of the Service, the user shall compensate the Company for the damage (including legal fees and attorney's fees) at the user's own expense and responsibility.

Article 5 (Changes in service contents)

The Company may change the contents of the Service or discontinue provision of the Service without notice to the user, and shall not be liable for any damages incurred by the user as a result of this.

Article 6 (Handling of personal information)

Personal information and user information shall be handled appropriately in accordance with the Privacy Policy separately established by the Company.

Article 7 (Changes to the Terms of Use)

When deemed necessary, the Company may change these Terms at any time without notice to the user. If a user begins to use the Service after a change to these Terms, that user shall be deemed to have agreed to the changed terms.

Article 8 (Governing Law / Jurisdiction)

  1. Japanese law shall be the governing law in interpreting this agreement.
  2. In the event of a dispute regarding this service, the court having jurisdiction over the location of the Company shall be the exclusive jurisdiction of the agreement.

Effective as of July 01, 2024